We offer free standard shipping on all orders Australia wide over the value of $100.00. For all orders under $100.00 you will be charged a standard or express flat rate delivery fee.
All orders are sent standard or express via Australia Post.
Orders placed on a weekend will not be processed until the next business day. Please take note of public holidays as well.
Please be aware that once a parcel has been posted with Australia Post it is beyond our control how long the shipment will take. If there are any delays please contact Australia Post directly and provide them with your tracking number. We cannot accept responsibility for missing parcels which have been deemed as ‘successfully delivered’ by Australia Post.
In the unlikely event that you have not received your parcel within 5 business days of placing your order please contact us at email@example.com and we can look into your order for you.
Please allow one business day for handling time, any order placed on that given day will be posted the following next business day.
Delivered within 5 working days to metro areas and within 7 working days to the rest of the country
Delivery is Monday to Friday
Guaranteed next day delivery service is only available in postcodes covered by Australia Post Express Delivery. Check the Australia Post website to see if your post code is covered.
CHANGES TO ORDERS
We are unable to make changes to orders once they have been placed. We are not able to combine orders or change items on an order.
We ship to most countries worldwide via Australia Post.
TAXES AND DUTIES
Please note that product costs and delivery fees do not include possible taxes and duties which may be applied by customs or postal authorities in the country of delivery. All payments of taxes and duties are the sole responsibility of the purchaser. For more information on what duties and taxes may be payable by you prior to the release of your parcel, we recommend checking your local customs website.